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Privacy Policy

Last Updated: July 2025

1. Introduction

Sponsor Complians ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered sponsor licence compliance platform and services.

We are SOC 2 Type II certified and fully GDPR compliant, maintaining the highest standards of data protection for our users.

2. Information We Collect

2.1 Information You Provide to Us

Account Information
  • Name, job title, and professional contact information
  • Company name, size, and industry
  • Email address and phone number
  • Billing information (processed securely through our payment providers)
 
Compliance Data
  • Job descriptions and role requirements
  • Skills and experience documentation
  • Sponsor licence information
  • Compliance checking history and results
  • Communication Data
  • Inquiries, support requests, and feedback
  • Email preferences and communication history
  • Webinar and event registrations
 
 
2.2 Information Collected Automatically
 
Usage Data
  • Features accessed and frequency of use
  • Time spent on different sections
  • Performance metrics and system interactions
 
Marketing and Analytics Data
  • HubSpot tracking and CRM data
  • Email campaign interactions through Kit
  • Social media engagement data
    Technical Data
  • IP address and device information
  • Browser type and version
  • Time zone settings
  • Operating system
 
 
2.3 Information from Third Parties
 
LinkedIn Lead Gen Forms
  • Professional information provided through LinkedIn
  • Company details from  LinkedIn profiles
  • Job title and seniority information
 
Analytics Partners
  • Aggregated usage patterns
  • Campaign performance data

3. How We Use Your Information

3.1 To Provide Our Services
  • Process your compliance checks and verifications
  • Generate compliance reports and recommendations
  • Maintain your audit trails and documentation
  • Provide customer support and technical assistance

 

3.2 To Improve Our Platform
  • Enhance our AI algorithms and compliance accuracy
  • Develop new features based on user needs
  • Fix bugs and improve performance
  • Conduct research and analysis

 

3.3 To Communicate with You
  • Send service updates and important notices
  • Provide compliance insights and regulatory updates (with consent)
  • Respond to your inquiries and requests
  • Send billing and account information

 

3.4 For Legal and Security Purposes
  • Comply with legal obligations
  • Enforce our terms and conditions
  • Protect against fraud and unauthorized access
  • Maintain platform security and integrity

4. Data Sharing and Disclosure

4.1 We Do Not Sell Your Data

We never sell, rent, or trade your personal information to third parties for their marketing purposes.

 

4.2 Service Providers

We share data with trusted service providers who assist us in:

  • Cloud hosting and data storage (UK data centres)
  • Payment processing (Stripe)
  • Customer relationship management (HubSpot)
  • Email marketing campaigns (Kit)
  • Analytics and performance monitoring

All service providers are contractually bound to protect your data and use it only for providing services to us.

 

4.3 Legal Requirements

We may disclose information when required by law, including:

  • Court orders or legal proceedings
  • Government or regulatory requests
  • Protection of rights and safety

 

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred with appropriate privacy protections in place.

5. Data Security

5.1 Security Measures
  • Encryption: 256-bit SSL encryption for all data transmissions
  • Access Controls: Role-based access and multi-factor authentication
  • Infrastructure: SOC 2 Type II certified data centres in the UK
  • Monitoring: 24/7 security monitoring and intrusion detection
  • Compliance: Regular security audits and penetration testing

 

5.2 Data Breach Response

In the unlikely event of a data breach, we will:

  • Notify affected users within 72 hours
  • Provide details about what information was involved
  • Outline steps we're taking to address the breach
  • Offer guidance on protective measures you can take

6. Your Rights and Choices

6.1 Under GDPR, you have the right to:
  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your data ("right to be forgotten")
  • Portability: Receive your data in a portable format
  • Restriction: Limit how we process your data
  • Object: Opt-out of certain processing activities
 
6.2 How to Exercise Your Rights

Email us at admin@sponsorcomplians.com or use your account settings to:

  • Update your personal information
  • Manage communication preferences
  • Download your data
  • Request account deletion

We will respond to all requests within 30 days.

7. Data Retention

7.1 Retention Periods
  • Active Account Data: Retained while your account is active
  • Compliance Records: 6 years (as required by UK immigration law)
  • Usage Analytics: 24 months
  • Marketing Data: Until consent is withdrawn

 

7.2 Deletion Process

When you close your account:

  • Personal data is deleted within 30 days
  • Compliance records are anonymised and retained as legally required
  • Backups are purged within 90 days

8. International Data Transfers

8.1 Data Residency

All data is stored in UK-based data centres. We do not transfer personal data outside the UK unless:

  • You explicitly request it
  • It's necessary for providing services you've requested
  • Appropriate safeguards are in place

 

8.2 Safeguards

When transfers occur, we ensure:

  • Standard contractual clauses are in place
  • Data protection agreements with all processors
  • Equivalent levels of protection are maintained 

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Cookies and Tracking

10.1 Essential Cookies
  • Session management
  • Security tokens
  • User preferences

 

10.2 Analytics Cookies (with consent)
  • Google Analytics (anonymised)
  • LinkedIn Insight Tag
  • HubSpot tracking cookies
  • Performance monitoring

 

10.3 Managing Cookies

You can control cookies through:

  • Browser settings
  • Our cookie preference centre
  • Account preferences

11. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing any information.

12. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. For material changes, we will notify you via email or through the platform.

13. Contact Information

Data Protection Officer
Sponsor ComplIANS

Email: admin@sponsorcomplians.com
Phone: 020 3617 6968
Address: 915 High Road, North Finchley, London N12 8QJ

Supervisory Authority